Electricity
Powering Your Community With Safe and Reliable Electricity
At Tullahoma Utilities Authority, we’re proud to serve our neighbors by providing reliable, affordable electricity to homes, businesses, and industries throughout our community.
As part of Tullahoma, we’re invested in keeping everyday life running smoothly, from families at home to students in our schools and the businesses that drive our local economy. Our team is committed to delivering safe, dependable service you can count on, day and night.
When outages or unexpected challenges arise, we’re here ready to respond and restore service as quickly and safely as possible. Supporting our community isn’t just what we do; it’s who we are.
We remain dedicated to powering daily life while supporting the long-term growth, resilience, and sustainability of the community we call home.
TUA operates and maintains a dependable electrical system designed to deliver consistent and efficient service to our community. We continually invest in improvements that strengthen reliability and support the evolving needs of our customers.
Guided by a commitment to innovation, we enhance system performance and resilience while maintaining a strong focus on safety and integrity. Every aspect of our work is carried out to the highest standards to protect both our customers and our employees.
Our team maintains continuous readiness to respond to service needs and restore power as safely and efficiently as possible.
Driven by our values of dedication and customer focus, we prioritize clear communication, timely response, and dependable service during outages or unexpected events.
If you experience a service issue or safety concern, our customer support team is always here to help.
Tullahoma Utilities Authority (TUA) distributes electricity to our customers through a partnership with the Tennessee Valley Authority (TVA), our wholesale power provider. TVA supplies the electricity, and TUA is responsible for delivering reliable service to our local community.
This partnership helps ensure a stable, cost-effective service for the customers we serve. If you have a concern that has not been resolved through TUA, additional assistance may be available through TVA’s customer support process.
Complaint Resolution Notice
Need Help Resolving an Issue with TUA’s Power Service?
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Email: complaintresolution@tva.gov
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Phone: 1-888-289-8409
Experiencing a power outage?
Call 931-455-4515 for outages or safety concerns.
Specifications & Standards
Utility Associations & Oversight
